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KMID : 0379920010260010089
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Journal of The Korea Socity of Health Informatics and Statistics
2001 Volume.26 No. 1 p.89 ~ p.102
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A Study of Organizational Structure and Culture Perception , Conflict Experience and commitment of Hospital Employees
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Abstract
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The purpose of this study is to analyze the perception and experience of hospital organizational structure, organizational culture, organizational conflict and organizational commitment. The data for this study were collected through a self-administered survey with a structured questionnaire to 1,167 subjects from several nursing staff members, administration staff members and medical technicians of six hospitals. In this analysis frequency test, t-test, ANOVA were used. The main findings of this study are as follows.
Ⅰ. Perceptions on the design of organizational structure were dependent on respondents´ sex, age, academic background, position and the year of service in respective hospitals. Perceptions on the style of organizational structure were dependent on the type of occupation and the year of service in respective hospitals. Perceptions on organizational culture were dependent on socio-demographic characteristics.
Oganizational conflict was divided into two categories : hierarchical conflict and functional conflict. Hierarchical conflict was dependent on sex, age and position. In contrast, functional conflict was dependent on sex as well as the type of occupation and position. Organizational commitment was dependent on all socio-demographic variables.
Ⅱ. Perceptions on the design of organizational structure were analyzed by occupation. In every occupations the level of perceptions on mutual process, control and goal-setting were above average, and the level of perceptions on motivation, communication and decisioin-making process were below average. All of the occupations perceived the type of organizational structure as mechanistic structure, to culture, perceptions on rational goal culture were at the highest level and perceptions on human relations culture were at the lowest level. the level of perceptions on open system culture and internal process culture were at the lowest level. the level of perceptions on open system culture and internal process culture were dependent on the type of occupation. The differences produced by each type was statistically significant. In relation to organizational conflict, all of the occupations experienced functional conflict rather than hierarchical conflict. Medical technicians had the highest number of hierarchical conflict, while nursing staff members had the lowest number of hierarchical conflict. Administration staff members showed the highest level of organizational commitment, while nursing staff members showed the lowest level of organizational commitment.
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